Business Etiquette

There are many subtle unwritten rules in the business world. Do you feel challenged or uncomfortable in some professional settings? Do your personal and professional style and mannerisms reflect the savvy professional that you know you are? Advancement of your career relies not only on the sound knowledge of your craft but your interpersonal and social skills.

BOSS Image & Etiquette Management offers fun, interactive sessions that will help you master business etiquette, and ensure that you will get noticed! - BOSS has you covered.

Dates: To Be Announced
Time: 6:30pm – 9:00pm
Venue: TBA (GTA & Durham Region)
Duration: 4 weeks
Investment: $185.00


Eye Contact:

  • • How to Make Effective Eye Contact
  • • The Universally Accepted Rule

Body Language:

  • • Posture
  • • Poise
  • • Hand Gestures
  • • Facial Expression

Introductions:

  • • Making Effective Introductions
  • • Creating Memorable First Impressions
  • • Controlling Your Nervousness
  • • Savvy Use of Business Cards

Information:

  • • Making Small Talk
  • • Asking Pertinent Questions
  • • Being Upbeat vs. Being A Bore
  • • When And How to Exit A Conversation

Shaking Hands:

  • • Eight Different Types of Handshakes
  • • The Correct Method of Shaking Hands
  • • When to Shake and When Not to Shake

Smile:

  • • Real or Fake
  • • Inviting or Turn off
  • • When to & When NOT to Smile

Speech:

  • • Volume
  • • Pitch
  • • Tone

People Power:

  • • Putting Those You Meet At Ease
  • • Being Comfortable With Yourself
  • • Being Genuinely Interested In Others
  • • Building An Interesting Personality

Personal Power:

  • • Your Image
  • • Your Courtesy And Politeness
  • • Your Respect For Others
  • • Your Empathy

Professional Power:

  • • Displaying Proper Business & Social Etiquette
  • • Knowing Your Trade/Craft Inside Out
  • • Going The Extra Mile To Ensure Customer/Client Satisfaction

Dining Etiquette:

  • • Following Protocol When Sending/Receiving Invitations
  • • Exhibiting Knowledge of Seating Protocol
  • • Menu Planning
  • • As the Host When Do You Introduce Business Conversation
  • • Navigating The Cutlery/Stemware/Meal with Panache
  • • Showing Discretion When Paying The Bill
  • • Knowing How Much To Tip
  • • Closing The Meal
  • • The Duties Of A Good Host/Guest

“Every one of us is an artist, and as an artist, you really can stroll into any venue that you want, as long as you take your time to learn the etiquette of that venue.” Terrence Howard